dadunations Privacy Policy
This page describes what we collect when you use dadunations and how we keep that data protected. Most online platforms collect far more personal information than necessary; we collect only what's essential to verify your account, process your payments via DANA, e-wallet, mobile banking, and other Indonesian methods, and comply with local regulations. Our privacy approach prioritises your control over your data — we don't sell it, share it unnecessarily, or use it for purposes beyond running our service.
When you access dadunations on your Android phone or iOS browser, you're sharing minimal information with us: your email address, password (encrypted), phone number, and payment details when you fund your account. We explain exactly why we need each piece of data and how long we keep it. Our servers handle this information under HTTPS encryption, meaning data travels securely between your device and our infrastructure.
This policy applies to all dadunations users regardless of whether you access the platform from Jakarta, Surabaya, Bandung, or Medan. If you have questions about how we handle your data, contact us anytime through the in-app support menu or email — we respond to privacy inquiries within a few business days.
What we collect and how we use it on dadunations
We collect your email address and phone number during account registration on dadunations. These are used solely to verify your identity, send you login links if you request a password reset, and notify you about account security issues. We never share your email with third parties unless required by Indonesian law. Your phone number is used for two-factor authentication if you enable it, which we recommend — this protects your account from unauthorised access even if your password is compromised.
When you deposit funds on dadunations, we collect payment method details (your DANA wallet ID, e-wallet phone number, mobile banking account, or bank account for local payment, online payment, e-wallet, mobile banking, or local payment transfers). This information is encrypted and stored securely. We use it to process your deposit, verify the transaction, and later facilitate your withdrawal request. We do not store your full payment credentials; we tokenise them so only the token is retained in our system. Payment processing itself is handled by external payment gateways, which are certified to handle financial data securely.
We collect data about how you use dadunations — which games you view, how long you're logged in on mobile, and which sportsbook markets you check for Liga 1 or Piala AFF fixtures. This behavioural data helps us improve our platform: if we notice crashes on certain devices or slow loading on weak 4G networks, we fix those issues. We also use this data to send you relevant push notifications — if you're interested in badminton markets, we'll notify you when a tournament goes live, rather than bombarding you with slot-game promotions.
Data retention and third-party processors
We keep your email, phone, and payment information for as long as your dadunations account is active, plus seven years after you close it — this complies with Indonesian financial record-keeping requirements. If you request account deletion, we anonymise your data within thirty days, meaning we remove personally identifying information but may retain transaction summaries for legal and tax purposes. Behavioural data (login times, game-view history) is deleted after two years.
Our infrastructure is hosted by external cloud providers, meaning your data physically resides on servers outside Indonesia. These providers are contractually obligated to follow our privacy practices and are subject to the same encryption and access controls we impose. We do not disclose your personal data to marketing partners, data brokers, or advertisers. The only third parties who access your data are payment processors (to complete deposits and withdrawals) and our customer-support team (to help you with account issues).
During high-traffic periods like Idul Fitri or Idul Adha when many users access dadunations simultaneously, our servers may span multiple geographic regions. Your data remains encrypted throughout, and access is logged — only our engineering team can view server logs, and only for operational purposes.
Your rights on dadunations
- You may request a copy of all personal data we hold about you
- You may request we correct inaccurate email, phone, or payment details
- You may disable marketing notifications while remaining able to receive critical security alerts
- You may request account deletion, which anonymises your profile within thirty days
- You may lodge a privacy complaint with our support team or local data protection authorities
Cookies, security, and contact
dadunations uses session cookies to keep you logged in on your mobile browser — this is essential for login security and account access. We also use analytics cookies to understand how users navigate our sportsbook and casino sections; these are non-essential and can be disabled in your browser settings without affecting service. We never use tracking cookies that follow you across other websites.
Our infrastructure uses SSL/TLS encryption for all data in transit. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. Your password is hashed using bcrypt, meaning even our engineers cannot view it — if you forget it, you reset it yourself through a secure link sent to your email. Two-factor authentication is available in your account settings; we strongly encourage you to enable it.
If you have privacy questions, submit them through the in-app help menu on dadunations, or email our support team directly. Include your account email and a description of your concern. We'll acknowledge your request within one business day and provide a substantive response within five business days. For formal complaints, you may contact Indonesia's local data protection authority.
We update this policy periodically to reflect changes in our practices or applicable law. When we make material changes — such as expanding our data sharing or changing how we retain payment information — we notify all dadunations users via email and in-app alert. Your continued use of dadunations after such updates constitutes your acceptance of the updated policy.